Privacy Policy

Last Updated: August , 2025

This Privacy Policy explains how Meridian Parallel Trading Co., Limited (“Cuptacc,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or use https://cuptacc.com (Link), create an account, contact us, upload content, or purchase our products and services. By accessing our website or providing information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.

1) Who We Are (Data Controller)

We operate globally and provide products and related services to customers worldwide.

2) Scope of This Policy

This Policy applies to personal information processed through our website and related services, including account registration, order processing, support requests, and any user-generated content (e.g., text or images) submitted via forms or chat windows. It does not apply to third-party websites or services linked from our site.

3) Information We Collect

3.1 Information You Provide Directly

  • Account & Profile Data: Name, email, password (hashed), and any optional profile details.

  • Order & Fulfillment Data: Shipping address, billing details, recipient information, and order history.

  • Communications: Messages sent via contact forms, chat windows, or email.

  • User-Generated Content (UGC): Text, images, or other materials you upload or submit.

  • Preferences & Consents: Marketing preferences and consent records.

Note: Payment card data is typically processed by our payment processor. We do not store full payment card numbers on our servers.

3.2 Information Collected Automatically

  • Device & Usage Data: IP address, browser type/version, operating system, device identifiers, pages viewed, time spent, referring/exit pages, and clickstream data.

  • Cookies & Similar Technologies: Session cookies (e.g., for login), functional cookies (e.g., preferences), analytics cookies (e.g., page performance), and—if used—advertising cookies. See “Cookies” below.

3.3 Information from Third Parties

  • Service Providers: Delivery status from logistics partners; payment status from payment processors; aggregated analytics from analytics providers.

  • Public or Social Sources (if you choose to connect): Basic profile info as permitted by such platforms.

We do not knowingly collect special category data (e.g., health, biometric, or sensitive personal data).

4) How We Use Your Information (Purposes & Legal Bases)

We process personal information for the following purposes and—where GDPR/UK GDPR applies—on these legal bases:

  • Provide Services & Fulfill Orders: To register your account, process orders, deliver products, and provide support. (Contract performance / Legitimate interests)

  • Communicate with You: To respond to inquiries, provide notifications about orders, or important updates to our terms or policies. (Contract / Legitimate interests / Legal obligation)

  • Personalize & Improve: To enhance user experience, measure performance, troubleshoot issues, and develop new features. (Legitimate interests)

  • Security & Fraud Prevention: To detect, prevent, and investigate fraudulent or malicious activities. (Legitimate interests / Legal obligation)

  • Legal Compliance: To comply with tax, customs, accounting, and regulatory requirements. (Legal obligation)

  • Marketing (Optional): To send marketing emails (only with your consent where required). (Consent / Legitimate interests)

Where consent is the legal basis (e.g., certain marketing or cookies), you can withdraw consent at any time (see “Your Rights”).

5) Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep you logged in and maintain session security.

  • Remember preferences (e.g., language, region).

  • Measure site performance and usage analytics.

  • (If implemented) Support advertising/retargeting.

You can manage cookies via your browser settings or system controls. Blocking some cookies may affect website functionality (e.g., login persistence).

6) Sharing and Disclosure

We do not sell your personal information. We may share personal information as follows:

  • Service Providers (Processors): Cloud hosting, analytics, payment processing, logistics/shipping, customer support tools, and security services. These providers only process data on our instructions and under appropriate contractual safeguards.

  • Legal & Compliance: Where required by law, regulation, court order, or competent authority; or to protect rights, safety, and property of Cuptacc, our users, or the public.

  • Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of the transaction subject to this Policy.

  • With Your Consent: When you direct us to share information or consent to such sharing.

7) International Transfers

We operate globally. Your information may be stored and processed in countries outside your own. Where required, we implement appropriate safeguards (e.g., contractual clauses, encryption, and access controls) to protect your data during cross-border transfers. By using our services, you consent to such international transfers consistent with applicable law.

8) Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy or as required by law:

  • Account Data: Retained while your account is active; if you request deletion, we will delete or anonymize it unless retention is required by law.

  • Order & Transaction Records: Typically retained for 5–10 years to meet tax, compliance, and accounting obligations.

  • Customer Support Communications: Retained for 12–24 months (or longer if required to resolve a dispute).

  • Analytics & Logs: Typically retained for up to 12–24 months in aggregated or pseudonymized form.

  • User-Generated Content: Retained until you delete it or your account is deleted, subject to backup cycles and legal holds.

9) Your Rights

Depending on your location, you may have some or all of the following rights:

  • Access: Request a copy of your personal information.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your data, subject to legal obligations.

  • Restriction: Request restriction of processing in specific circumstances.

  • Portability: Receive your data in a structured, commonly used format and request transfer to another service (where technically feasible).

  • Object: Object to processing based on legitimate interests or to direct marketing at any time.

  • Withdraw Consent: Where we rely on consent, you can withdraw it at any time without affecting prior processing.

  • Lodge a Complaint: You may complain to your local data protection authority if you believe your rights are infringed.

To exercise your rights, contact info@cuptacc.com or use our Contact Page at https://cuptacc.com/contact (Link). We may need to verify your identity before fulfilling requests.

California Privacy (CCPA/CPRA) Notice (If Applicable)

  • We do not sell or share personal information for cross-context behavioral advertising.

  • California residents may request access, correction, or deletion, and may limit use of sensitive data (we do not knowingly collect sensitive personal information).

  • Authorized agents may submit requests on your behalf with proper authorization.

EEA/UK GDPR Notice (If Applicable)

  • When GDPR/UK GDPR applies, Meridian Parallel Trading Co., Limited is the data controller for website processing activities.

  • You have the rights listed above and can contact us to exercise them. We will respond within the timelines required by law.

10) Children’s Privacy

Our website is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take appropriate steps to delete such data.

11) Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS), access controls, and regular monitoring. However, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for keeping your account credentials confidential.

12) User-Generated Content & IP

When you upload text, images, or other content via forms or chat windows, you are responsible for ensuring that such content complies with applicable laws and does not infringe third-party rights. By submitting content, you grant Cuptacc a non-exclusive, worldwide, royalty-free license to host, store, and display the content as necessary to operate the website and services.

All logos, text, images, product descriptions, designs, and other materials on our website are the exclusive intellectual property of Meridian Parallel Trading Co., Limited (or its licensors). Unauthorized use, reproduction, or distribution is prohibited.

13) Third-Party Links & Services

Our website may contain links to third-party sites or integrate third-party services. We are not responsible for their content, privacy practices, or security. Please review their policies independently before providing any personal information.

14) Marketing Communications

If you opt in, we may send you marketing emails about products, services, or updates. You can unsubscribe at any time using the link in the email (if provided) or by contacting info@cuptacc.com. We will continue to send transactional or service-related communications (e.g., order confirmations), which are not marketing.

15) Do-Not-Track & Preference Signals

We currently do not respond to browser “Do-Not-Track” signals. Where legally required and technically feasible, we will honor applicable opt-out or preference signals regarding targeted advertising or data sharing.

16) Automated Decision-Making

We do not make decisions based solely on automated processing that produce legal or similarly significant effects on you. If we introduce such functionality, we will provide additional information and safeguards as required by law.

17) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the effective date. Material changes will be posted on this page and, where appropriate, notified to you (e.g., by email or prominent notice). Your continued use of the website after changes indicates acceptance of the updated Policy.

18) How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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